Our Guarantees

Maximum Refund Guarantee

If you discover a Block Advisors error on your return that entitles you to a larger refund (or smaller tax liability), we’ll refund the tax prep fee for that return and file an amended return at no additional charge. To qualify for the Block Advisors Maximum Refund Guarantee, the refund claims must be made during the calendar year in which the return was prepared, and the larger refund or smaller tax liability must not be due to incomplete, inaccurate, or inconsistent information supplied by you, positions taken by you that may be unsubstantiated or incorrect, your choice not to claim a deduction or credit, conflicting tax laws, or changes in tax laws after October 15, 2025.

File with Block Advisors Online or with Tax Software:

If you discover an error in the Block Advisors tax preparation software that entitles you to a larger refund (or smaller liability), we will refund the software fees you paid to prepare that return and you may use our software to amend your return at no additional charge.

To qualify for the Block Advisors Maximum Refund Guarantee, the refund claim must be made during the calendar year in which the return was prepared and the larger refund or smaller tax liability must not be due to incomplete, inaccurate, or inconsistent information supplied by you, positions taken by you, your choice not to claim a deduction or credit, conflicting tax laws, or changes in tax laws after October 15, 2025.

100% Satisfaction Guarantee

We’re so certain you’ll be satisfied with the tax preparation services at our offices, you only pay us if you accept your return.*

*By authorizing Block Advisors to e-file your tax return or by taking the completed return to file, you are accepting the return and are obligated to pay all fees when due.

100% Accuracy Guarantee

If Block Advisors makes an error on your return, we will reimburse you for any resulting penalties and interest. To qualify for the Block Advisors 100% Accuracy Guarantee, the error must not be due to incomplete, inaccurate, or inconsistent information supplied by you, positions taken by you that may be unsubstantiated or incorrect, your choice not to claim a deduction or credit, conflicting tax laws, or changes in tax laws after October 15, 2025.

File with Block Advisors Online or with Tax Software:

If the Block Advisors tax preparation software makes an error on your return, we will reimburse you for any resulting penalties and interest up to a maximum of $10,000. Terms and conditions apply; see H&R Block’s Accurate Calculations Guarantee for details. Not available for changes in tax laws after October 15, 2025.